Banking Ombudsman Scheme
FAQ on RBI’s Banking Ombudsman Scheme:
https://www.rbi.org.in/Scripts/FAQDisplay.aspx?Id=153
Address and operation areas of Ombudsman:
https://rbi.org.in/Scripts/AboutUsDisplay.aspx?pg=BankingOmbudsmen.htm
RBI Guidelines on Alteration on Cheques
RBI Advisory against fictitious offers
Contact of the Banking Ombudsman in New Delhi
Shri Satwant Singh Sahota
C/o Reserve Bank of India,
06, Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23313359
Contact of the Banking Ombudsman in Mumbai
Shri Ajay Kumar Misra
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028