Log in to Internet Banking

Table of contents

1.      User Manual for Internet Banking First Time Login

2.      User Manual for Internet Banking Login

3.      What should I do if I forgot my password or my account is locked?

4.      User Manual for Internet Banking Login for migrated Users.

1. User Manual for Internet Banking First Time Login

Step 1:

The URL for the Internet Banking login is: https://online.sberbank.co.in/

Step 2:

To log in, please follow nonce URL received via email, enter login ID received via email and temporary password received on the registered Mobile number and click “Continue”.

Note: In case of making mistake while inputting temporary password, you will be required to fill in CAPTCHA to continue.

Step 3:

To change the temporary password to a permanent one, please create a new password and confirm it by re-entering. After this, click “Continue”.

Note: Password should consist of minimum eight characters, have at least one alpha in caps, one number and one special character and should not contain space.

Step 4:

To change password, please enter the six digit OTP received on the registered Mobile number and click “Continue”. A message stating “Password changed Successfully” will appear on the screen.

Note: In case of not receiving the six digit OTP, please try to login again.

Step 5:

Hereinafter, enter the login id and a new permanent password and click “Continue”.

Step 6:

Upon login, you will be able to see your Home page.

2. User Manual for Internet Banking Login

Step 1:

The URL for the Internet Banking login is: https://online.sberbank.co.in/

Step 2:

To log in, please enter the login id and password and click “Continue”.

If you are first time user and want to create or change the temporary password, then click “Where can I get my Log in and Password?“.

Note: In case of making mistake while inputting permanent password, you will be required to fill in CAPTCHA to continue.

Step 3:

To log in, please enter the six digit OTP received on the registered Mobile number and click “Continue”.

Note: In case of not receiving the six digit OTP, please try to login again.

Step 4:

Upon login, you will be able to see your Home page.

3. What should I do if I forgot my password or my account is locked?

Step 1:

To change password, please notify your Relationship Manager via phone/email that you forgot the password or your user account is locked.

Step 2:

To log in, please follow Internet Banking link, enter login id and temporary password received on the registered Mobile number and click “Continue”.

Note: In case of making mistake while inputting temporary password, you will be required to fill in CAPTCHA to continue.

Step 3:

To change the temporary password to a permanent one, please create a new password and confirm it by re-entering. After this, click “Continue”.

Note: Password should consist of minimum eight characters, have at least one alpha in caps, one number and one special character and should not contain space.

Step 4:

To change password, please enter the six digit OTP received on the registered Mobile number and click “Continue”. A message stating “Password changed Successfully” will appear on the screen.

Note: In case of not receiving the six digit OTP, please try to login again.

Step 5:

Hereinafter, enter the login id and a new permanent password and click “Continue”.

Step 6:

Upon login, you will be able to see your Home page.

4. User Manual for Internet Banking Login for migrated Users

Step 1:

The URL for the Internet Banking login is: https://online.sberbank.co.in/

Step 2:

To log in, please follow Internet Banking link, enter credentials (current login ID and temporary password received on the registered Mobile number) and click “Continue”.

Note: In case of making mistake while inputting temporary password, you will be required to fill in CAPTCHA to continue.

Step 3:

To change the temporary password to a permanent one, please create a new password and confirm it by re-entering. Post this, click “Continue”.

Note: Password should consist of minimum eight characters, have at least one alpha in caps, one number and one special character and should not contain space.

Step 4:

To change password, please enter the six digit OTP received on the registered Mobile number and click “Continue”. A message stating “Password changed Successfully” will appear on the screen.

Step 5:

Hereinafter, enter the login id and a new permanent password and click “Continue”.

Step 6:

Upon login, you will be able to see your Home page.